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Middletown 513-424-0339

Settlers Walk 937-885-1126

Our Locations

315 N. Breiel Blvd.
Middletown, OH 45042
22 Remick Blvd
Springboro, OH 45066

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Office Policies

Cancellation Policy Effective September 1st, 2015

It is our goal to be able to serve our patients in a timely and efficient manner. Appointments are in high demand, and your early cancellation will allow another patient access to timely eye care.

How to Cancel Your Appointment

To cancel your appointment, please call during business hours.Cancellations via email, text or voice mail often don’t allow our staff adequate time to refill an appointment.

Late Cancellations & No Show Policy

A late cancellation is when a patient fails to cancel their scheduled appointment with a 24-hour advance notice and will be considered a missed appointment. A failure to be present at the time of a scheduled appointment will be recorded in your chart as a no show.

  • First missed appointment: There will be no charge but the no show will be documented in the patient’s chart
  • Second missed appointment: $20 fee will be billed to your account and must be paid prior to scheduling future appointments
  • Third missed appointment: $50 fee will be billed to your account and you may be discharged from our practice

Sensorimotor Exams

Sensorimotor exams require a $50 deposit at the time of scheduling. This deposit will be forfeited if the appointment is canceled without 24 hours advance notice or in the case of a no show. The deposit will be applied to services rendered.

Settlers Walk Eye Care 937-885-1126 | Middletown Eye Care 513-424-0339